Database & Membership Administrator – International Business Bod
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| Job Type | Permanent Full TimePermanent Part Time |
| Location | London |
| Area | London, England |
| Division | Office Support/HREvents |
| Salary | £18-20k (for 3 days) (£30-33k f/t equivalent) |
| Start Date | ASAP |
| Telephone | 0207 409 3244 |
| Job Ref | OS231007/m |
- Description
- Part-time (3 days a week) role at this leading international business organisation. As the Office and Membership Administrator you will play a crucial role in ensuring their office operations run smoothly and their membership base receives exceptional service. This is an exciting opportunity for someone who thrives in a fast-paced environment and enjoys working with a diverse group of stakeholders. £18-20k (for 3 days) (£30-33k f/t equivalent)
Organisation
You’ll be working for the UK branch of the world’s largest and most influential business organisation. Long established – highly respected – their members are leading global businesses – and their activities focus on fostering open, cross border trade, resolving cross-border commercial disputes and setting best practice international rules for business at the highest levels of global governance, including the United Nations.
Role Summary
Looking after their members and their communications is key – and all their activities depen
d on a well managed communications plan and database at it’s core. The Database and Membership Administrator is responsible for managing the day-to-day administrative functions relating to the company database, handling general enquiries and membership. This is a crucial role for ensuring the smooth functioning of the organisation and team, maintaining accurate membership records, and delivering outstanding service to their members. Your role will bring you into contact with a wide range of internal stakeholders and team members, as well as a varied corporate membership. Specifically your key responsibilities:
Membership & Stakeholder Engagement
• Maintain an accurate and up-to-date company database, ensuring member information is complete and properly recorded.
• Process membership applications, ensuring timely follow-up and accurate documentation.
• Relevant financial reporting for annual billing and membership renewals
• Administer and manage relevant company email inboxes for general enquiries, responding promptly to member inquiries, providing exceptional customer service and resolving any issues or concerns.
• Collaborate with internal teams to ensure effective communication and coordination of membership-related activities (including events).
Reporting
• Compile and analyse membership data, generating regular reports and summaries for management review, assist with the preparation of presentations, reports, and other materials for meetings and board presentations.
• Conduct regular audits of membership records to ensure accuracy and compliance with data protection regulations.
Administration
• Maintain office supplies and equipment, ensuring inventory levels are adequate and reordering as necessary. Provide administrative support to the management team as required, including scheduling meetings, drafting correspondence, and managing calendars.
• Assist with management team travel arrangements as required.
• Collaborate with colleagues to improve administrative processes and identify opportunities for increased efficiency.
You:
You’ll be someone who thrives in a fast-paced environment and enjoys working with a diverse group of stakeholders. You’ll have proven excellent administration and communication skills, confident and highly organised, and ideally experience working within a similar membership based organisation, used to working with members, internal stakeholders, and managing database/data and reporting. The role is hybrid, three days a week. Specifically you’ll bring:
- Proven experience in office administration, membership management, or a similar role.
- Strong organisational and multitasking skills, with exceptional attention to detail.
- Excellent verbal and written communication skills, with the ability to interact professionally with members, colleagues, and stakeholders at all levels.
- Proficient in using office software and applications, including MS Office Suite and database management systems.
- Demonstrated ability to handle sensitive information with confidentiality and discretion.
- Self-motivated and proactive, with the ability to work independently and as part of a team.
- Strong problem-solving skills and the ability to adapt to changing priorities and deadlines.
This is an excellent opportunity to bring your proven skills to a highly prestigious international organisation – and play a key role in their mission of supporting and promoting business excellence. Click APPLY now as looking to interview asap!