HR role demands more esteem

Mutual ignorance fuels mistrust

The survey, carried out by communications agency Black Salt in September, aimed to provide a snapshot of some of the chief concerns felt by HR professionals working in the UK today. It found that a lack of commercial empathy was a key issue amongst colleague relations, and contributed to unnecessary friction in the workplace.

HR professionals often admitted feeling that their role was misunderstood and that the administrative aspects were deemed more necessary to the functioning of the business than the more progressive elements of the job, such as culture development and diversity planning. Over a quarter of respondents (26%) believe that their skills are not fully harnessed or appreciated in the day to day running of a Human Resources facility.

Ironically, 31% of respondents also felt that office peers, such as financial officers or management were not up to their roles, sparking a debate as to whether a day spent in each other's shoes might not be such a bad idea.

Another issue facing HR's is that despite huge technological advances being made within the fields of data capture and profiling, this progression has failed to effectively deliver much meaningful insight and strategic or tactical impact. 54% of HR respondents claimed to be frustrated by the lack of resources that their company was willing to put behind this important area.

On a more positive note, nearly half (47%) of those polled felt that their position offered them a huge opportunity to shape and develop their company in ways felt both within and beyond the office. In the area of diversity management for example, over a third (36%) believed that their contribution to integrated skills had a beneficial impact on society as a whole.

Commenting on the survey, Black Salt Director James Clark said: It's no surprise to find that HR professionals feel undervalued in today's commercial world, as their roles are changing dramatically in response to the changing needs of both workforce and business. It is clear that many companies have some way to go in developing the HR remit so that it becomes the critical hub within the talent managing businesses of the future”