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Director of Operations (COO) – Sport Betting/Gaming

Job Description

I’m looking for a highly motivated, switched on Director of Operations to join arguably the most innovative and entrepreneurial companies in the online gaming sector.

This company really is making a big splash in the sport betting world.

As part of the senior management team you will have input into all aspects of running this extremely profitable and successful growing business.

The Company:

One of the UK’s pre-eminent sports betting and casino solution providers offering services in the UK and beyond.  Work with big name partners in running their platforms.   Company of c. 50 and growing.   Based in very trendy offices in the heart of the tech epicentre in London.

The Role:

As Director of Operations (COO) you will organize and oversee the daily operations of the company, ensuring that the business is well coordinated and productive by managing procedures and people. 

You will be expected to take a leadership role within the organisation, ensuring that all operation functions are managed efficiently, effectively and able to motivate a team

The area of responsibility is quite broad from overseeing customer support, payments, managing relationships with key suppliers including cost control, quality of delivery and negotiating new contracts.  Oversee regulatory compliance, operational KPIs and ensuring overall customer satisfaction. 

You will also manage new customer launches ensuring each new client is managed effectively through initial launch and ongoing operations. 

You will work closely with the technology development team, finance and trading teams, this is not a IT operations role but being online gaming/platforms, IT operation knowledge is useful.

About You:

You will need to have been in a Senior Operations position within the gaming industry, ideally sport betting.  You’ll have in-depth knowledge of diverse business functions ie finance/supply chain/customer service.  You will have knowledge of sport betting/gaming legal rules and guidelines. You’ll be highly organised and very commercial, able to review financial information and input into operational budgets to promote profitability and able to evaluate overall performance.

This really is a super opportunity to be a senior figure in this high profile growing sport betting company.  Opportunities to be involved in at this level and in the senior operational decision process are rare.  It would suit someone who’s highly ambitious, hands-on and motivated, who’s looking to play an incremental part in a growing company.