I’m looking for a highly ‘customer centric’ Digital Product Manager/Customer Experience Manager.
You’ll be experienced in digital proposition development, confident taking digital products across multiple platforms, including ecommerce and mobile and championing user experience.
Leading financial services company who have a large transactional ecommerce platform at their heart are looking for a Digital Product Manager to join their marketing department in their new customer experience team. Based in state of the art offices in Canary Wharf. They offer supportive environment with continued career development, appreciation work/life balance and flexible working.
I am looking for a customer centric Digital Product Manager/Digital Customer Engagement Manager to underpin the company’s digital solutions and marketing activity for a large customer base - improving the customer journey/user experience.
Reporting to the Head of Member Experience you’ll be a part of a large marketing team looking at their digital propositions. You will build a full understanding of their customers for digital solutions and marketing activities along with researching consumer FS technological innovations for the future.
Great role – as you’ll have a varied work programme e.g. idea creation, change process/delivering change projects. You will be a great problem solver, with strong communication skills and happy liaising with digital delivery, marketing and creative services and supporting the proposition teams with product development.
Day to day you will:
I’m looking for a Digital Customer Experience Manager/Digital Product Manager who’s used to delivering customer centric digital solutions to complex problems and has worked for a market leading digital brand, you’ll be experienced at:
This is a new role in the team and gives lots of scope for an innovative Digital Product Manager/Digital Customer Experience Manager.
If your experience matches the key requirements and responsibilities as listed above, please reflect these in your CV and click “Apply” now.