Operational Information Manager – MI Analyst

Job Description

Great opportunity for an Operational Information Manager who is looking to develop or utilise on their MI reporting skills within a highly visible role within a high-profile financial services organisation.

I’m looking for an Operational Information Manager who has a strong analysis/MI reporting background.  You will be required to provide management information - MI - across the organisation which will directly lead to service improvements and product changes to a large financial ecommerce site and product.

This role would someone from either a data analyst or someone with an MI reporting background who’s worked within financial services.  You would be experienced in analysing, manipulating and producing business reports, spotting patterns in data to effect business solutions.

The Company
A high-profile financial services firm who are on track to be one of the largest pension schemes in the UK.  It’s a great place to work, people who work there feel passionate about the product and what provision is can give to people.  Based in modern offices in Canary Wharf.  This role will allow huge exposure to a highly knowledgeable team and offers a huge career opportunity with ongoing training. 

The Role
The Operational Information Manager will join the Scheme MI & Anaytics team and be responsible for the extraction, definition, refreshment and delivery of a consistent Management information (MI) framework and production of business reports to highlight operational performance and identify opportunities for service improvement to core business areas.

Day to day you will:

  • Extract and deliver a suite of MI reports to the business that help decisions and monitor effectiveness of product and identify areas for improvement.
  • Define measures/metrics to hit operational goals, work closely with offshore team to fix issues with data and make improvements to reports.
  • Work closely with their third party scheme administrator and senior stakeholders ensuring they understand what they need and those need are being met
  • Quality assurance of the output of peers
  • Manage the process of improving reports and access rights to the data
  • Manage defects for associated with the reports and data

About You
I’m looking for a commercially aware Operational Information Manager with excellent technical, data analysis/analytical skills.  Ideally you would have worked within financial services within an operations/systems analysis environment with a well developed ability to understand and assess trends, highlighting key information from a large volume of data.  You would be experienced producing MI reports, identifying patterns.  This is a highly visible role, so you would need to be confident dealing with senior stakeholders and be used to building credibility across a business.

Technical requirements are:

  • Business Objects
  • R / Tableau
  • Data analytics experience

This role will give you great exposure to senior management, offers career growth and the chance to be an integral part of a truly unique company. To apply for the Operational Information manager position, click the 'Apply’' button now.