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Incident and BCDR Manager

Job Description

Incident Manager – Pensions - Financial Services

Are you a Financial Services Incident Manager looking for your next challenge and an opportunity to work for arguably the most exciting pension company in the UK?

The Company

High profile Pension organisation who are the leaders in workplace automatic enrolment and are the scheme of choice for 10000’s of businesses across the UK -  they currently have millions of members and are still growing! Based in Central London they offer a fast moving, supportive, ever changing environment where people are truly valued and genuinely excited to be part of what they’re doing. 

This role offers the opportunity to join a busy, critical department – Service Management and Assurance and offers you the chance to be at the very ‘coal face’ of the pension world.

The Role

Reporting to the Head of Service Delivery, the Incident and BCDR Manager will manage a broad set of functions – which include Scheme administration incidents, fund administration incidents, information security incidents, compliance incidents.

Typical duties will include.

  • Be responsible for defining approach to manage various incidents and documentation updates
  • Responsible for policing adherence to agreed incident management approach
  • Responsible for briefing senior management including COO, CEO regarding high priority incidents
  • Across the scope of the role – management of trend analysis
  • Producing incident management and BCDR plans and reports

About You

I’m looking for an Incident Manager (BCDR) who has gained experience in an operational environment either within the pensions industry or within a financial services organisation.  You would have gained experience dealing with outsourced providers (3rd party/BPO) at senior level.  You will have gained experience of coordinating incident management across a range of disciplines and not be phased by the subsequent briefing of board level of incidents.   

If you enjoy working in an ever changing, fast moving environment where no day is the same, send your CV urgently.  To submit your CV click the 'apply' button now.